Front Office Manager

Who We Are

Fix Medical Group helps people get out of pain and get back to their lives through chiropractic care, rehabilitation, medical services, and recovery services. Our patients tell us they feel heard. You'll protect and grow that experience.

Key Responsibilities

This is a one-person front office. You run the front desk and the clinic's operations.

• Front desk. Greet patients, answer phones, check patients in and out, and verify insurance.
• Full provider schedules. Keep every calendar full. Spot gaps early and fill them.
• Patient retention. Make sure patients complete their care plans. Follow up on no-shows, cancellations, and dropped plans.
• Patient education and sales. Educate patients on the other services we offer and recommend products and supplements that support their care.
• Clinic operations. Keep patient flow, systems, and the office organized and running smoothly.
• Performance tracking. Know your numbers (visits, rebook rate, plan completion, new patients, product sales) and report weekly.
• Problem solving. Handle patient concerns and billing questions before they become bigger problems.

You're the Right Fit If You

• Have 2+ years of front desk or office management experience in a medical, chiropractic, PT, or wellness practice
• Take initiative and follow through without reminders
• Are dependable. You show up on time and do what you say you'll do
• Understand what drives a successful practice: full schedules and retained patients
• Have excellent verbal and written communication skills with patients, providers, and the leadership team
• Are confident recommending services and products to patients
• Are comfortable with scheduling software, EMR systems, and insurance verification

What You'll Get

• Real ownership of how the clinic runs
• A leadership team that trusts you to make decisions
• Room to grow with an expanding practice
• Employee discount on services

How to Apply

Submit your resume and a short cover letter answering this: Tell us about a time you saw a problem in a clinic and fixed it without being asked.

Pay: $23.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person