Front Office Manager

Dart Recruitment is seeking to recruit a Front Office Manager on behalf of a large and well established hotel group based in Larnaca.

The group operates three hotels, each with approximately 110 rooms, offering a dynamic and professional hospitality environment focused on exceptional guest experiences and high service standards.

This is an excellent opportunity for an experienced hospitality professional who is passionate about guest satisfaction, operational excellence, and leading high performing front office teams.

Key Responsibilities

• Oversee the daily operations of the Front Office Department

• Lead, motivate, and support the front office team to ensure exceptional guest service

• Manage check in, check out, reservations, and guest relations procedures

• Handle guest enquiries, complaints, and special requests in a professional and efficient manner

• Ensure the highest standards of customer service and guest satisfaction are consistently maintained

• Monitor departmental performance and prepare operational reports as required

• Coordinate effectively with Housekeeping, Reservations, Food & Beverage, and other hotel departments

• Train, evaluate, and develop front office personnel

Candidate Profile

• Previous experience as a Front Office Manager or Assistant Front Office Manager within a hotel environment

• Strong knowledge of front office operations and guest service standards

• Excellent leadership, communication, and organizational skills

• Ability to manage multiple priorities in a fast paced environment

• Fluent in both Greek and English

• Knowledge of hotel PMS systems will be considered an advantage

What We Offer

• Gross salary of €1,800 – €2,500 depending on qualifications and experience

• Five day working week

• Opportunity to join a growing hotel group operating three hotels in Larnaca

• Career development opportunities within a stable and expanding hospitality organization

• Professional, supportive, and well structured working environment

Last but not least, at Dart Recruitment we are by your side every step of the way, offering support, guidance and complete confidentiality throughout your career journey.