Front Office Manager/ Surgical Coordinator

Overview

We are seeking a dynamic and highly organized Front Office Manager/Surgical Coordinator to lead our administrative and patient coordination efforts within our healthcare practice. This pivotal role combines front desk management, surgical scheduling, and team supervision to ensure seamless clinic operations. The ideal candidate will possess a strong background in medical office management, excellent communication skills, and a passion for delivering exceptional patient service. Join us to be at the forefront of healthcare delivery, driving efficiency and fostering a welcoming environment for patients and staff alike.

Responsibilities

• Oversee daily front office operations, including patient check-in/check-out, appointment scheduling, and insurance verification using EMR/EHR systems such as Elation, Tebra, Availity.
• Coordinate surgical procedures by managing schedules, preparing documentation, and ensuring compliance with health regulation policies like HIPAA and JCAHO standards.
• Supervise administrative staff, providing training, performance feedback, and support to foster a motivated and efficient team.
• Manage patient records with meticulous attention to medical terminology, medical billing, and medical records management to ensure accuracy and confidentiality.
• Monitor clinic workflow to optimize patient throughput while maintaining high standards of customer service and human resources practices.
• Ensure compliance with healthcare regulations related to managed care, utilization management, and healthcare practice policies.

Qualifications

• Proven experience in medical office management or healthcare practice management, with familiarity in surgical clinic environments preferred.
• Strong supervisory experience managing teams within a healthcare setting.
• Experience with Microsoft Office Suite is essential.
• Knowledge of health regulation policies including HIPAA, JCAHO standards, and compliance requirements.
• Excellent managerial communication skills combined with exceptional customer service abilities.
• Background in fiscal management including budgeting, financial management, medical billing, and managed care processes.
• Acute care or critical care experience is advantageous; familiarity with medical terminology and electronic health records is required.
• Ability to handle medical administrative support tasks efficiently while maintaining high levels of accuracy and confidentiality.

Join our team as a Front Office Manager/Surgical Coordinator to make a meaningful impact on patient care while advancing your career in healthcare administration! We are committed to fostering an inclusive environment where your leadership can thrive—help us deliver exceptional service every day!

Pay: From $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person