Front Office Medical Receptionist OB/GYN

Overview

Join our dynamic healthcare team as a Front Office Medical Receptionist specializing in OB/GYN services! In this vital role, you will be the welcoming face of our clinic, ensuring smooth patient flow and delivering exceptional administrative support. Your energetic approach and attention to detail will help create a positive experience for every patient, from scheduling appointments to managing medical records. This position offers an exciting opportunity to be part of a compassionate, fast-paced environment dedicated to women’s health and well-being.

Responsibilities

• Greet patients warmly and professionally, providing excellent customer service at the front desk
• Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Intergy
• Verify patient insurance coverage, including Medicare and health insurance knowledge, ensuring accurate billing and collections
• Manage patient check-in and check-out processes while maintaining strict adherence to HIPAA and clinical confidentiality policies
• Review and update medical records, ensuring proper documentation review and accurate coding with CPT, ICD-9, ICD-10 codes for billing purposes
• Handle phone communication with professionalism, answering inquiries and directing calls appropriately with proper phone etiquette
• Assist with medical administrative support tasks such as filing, data entry, typing (including 10 key typing), and maintaining organized medical records
• Support medical billing and collection efforts by understanding medical coding, ICD coding, and health information management practices
• Collaborate with clinical staff to facilitate care plans and ensure seamless clinic operations

Experience

• Prior clinic experience in a healthcare setting, preferably within OB/GYN or women’s health clinics
• Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, eClinicalWorks or Athenahealth
• Strong computer skills including Microsoft Office applications for documentation and communication purposes
• Knowledge of health insurance processes including Medicare billing procedures and health insurance policies
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Excellent customer service skills combined with clerical experience in a busy medical office environment
• Familiarity with medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing practices

Join us in making a difference by providing compassionate support to women during their healthcare journey! This role is perfect for motivated individuals who thrive in a lively environment where every day brings new opportunities to assist patients and support clinical teams. We value energetic professionals committed to excellence in medical administrative support and eager to grow within a dedicated healthcare organization.

Pay: $16.50 - $25.50 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: In person