Front Office Opportunities

The George, Christchurch, a member of Small Luxury Hotels of the World, is a boutique hotel offering both the local and international market unparalleled levels of service and facilities.

Do you have a passion for exceeding customer expectations?

Do you believe in getting it right, on time, first time, every time?

Do you have a desire to work for a company that drives innovation and is committed to the development of its team members?

Are integrity and respect for others part of who you are?

If you can answer yes to all of the above questions, then you would more than likely be a good fit for our team.

We are looking for warm, confident hospitality professionals to join our Front Office team and create unforgettable first impressions. From greeting guests and sharing local recommendations to ensuring every arrival, stay and departure feels effortless, you will play a key role in delivering the thoughtful, personalised service The George is known for—while building your skills in a supportive, high-performing team.

We are currently seeking highly motivated individuals to join our Front Office Team in the following roles:

Night Porter – minimum 16 hours/4 days per week (Thursday – Sunday 10.30pm – 2.30am)

Duties will include:

• To offer assistance to the Night Manager
• To provide security for the hotel by way of frequent nightly security checks
• Attend to any late-night guest requests
• To complete and deliver 24hr Room Service orders as required

 The successful candidate will possess the following attributes:

• Previous experience in a similar role with an awareness of the hotel environment
• A passion for providing exceptional guest service
• Be physically fit and able to lift heavy luggage
• Excellent in a team environment with a high level of self motivation
• Excellent communication skills
• A high standard of personal presentation and grooming

Lobby Host – 2 positions

·       Minimum 24 hours /3 days per week

·       Fixed Term (October 2026 – April 2027) – minimum 32 hours /4 days per week

Your main tasks as a Lobby Host will be to meet our guests' needs - by maintaining a high profile in our Lobby, greeting and assisting arriving guests with their luggage, ensuring efficient and correct check-in and check-out procedures are maintained, providing information about the hotel's services, the local area, shops, restaurants, cafes, current attractions and/or events.

The successful candidate should possess the following attributes:

·      A service-oriented personality with previous hospitality experience in a hotel environment in a similar high-end establishment

·      A sound knowledge of what is available in the way of tourist attractions and facilities in Christchurch and the surrounding areas

·      Working knowledge of a Hotel Property Management System (PMS)

·      A passion for and commitment to providing exceptional guest service

·      Excellent interpersonal and communication skills – with the ability to convey information effectively

·      Physically fit and able to lift heavy loads

·      Excellent personal presentation

Please indicate in your Cover Letter with your application which position you are applying for.

Applicants must be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry.