Front Office Porter

Step into Copthorne Hotel & Resort Lakefront Queenstown, part of Millennium Hotels and Resorts. Guided by our values - Energy On, Go Further, Genuinely Care, Truly Connected - you’ll enjoy staff perks, training, and career growth. Discover A Thousand Ways of Happiness in a role where every day feels like a destination.
As a Porter**,**you are often the first and last point of contact for our guests - be part of a team that delivers warm, genuine hospitality in one of New Zealand’s most iconic locations. In this hands-on role, you’ll be the welcoming face of the hotel creating smooth, memorable guest arrivals and departures while supporting our Front Office team.

Key responsibilities:

• Greet and welcome guests with professionalism and warmth
• Assist with luggage handling and guest arrivals/departures
• Provide local recommendations on Queenstown activities, dining, and attractions
• Support concierge duties and guest requests
• Maintain presentation of public areas
• Assist with valet parking and guest transport (where required)

What we're looking for:

• Passionate about customer service and creating great guest experiences
• Friendly, reliable, and a strong team player
• Physically fit and comfortable handling luggage
• Holds a full, clean New Zealand driver’s licence (not essential)
• Flexible to work a rotating roster, including weekends and public holidays
• Ability to work some nights when required
• Knowledge of Queenstown and surrounding areas is advantageous

Why join us?

• Work in a stunning lakefront Queenstown location
• Be part of a supportive, people-focused team
• Access to career development within Millennium Hotels & Resorts
• Staff discounts and employee benefits
• A role where no two days are the same
• 30+ hours per week. $27 to $27.50 per hour.

If you’re ready to start or grow your career in hospitality, apply today and join our Queenstown team.