Front Office Porter (Part time)

Job Ref: CHE2003

Branch: Cheval Three Quays

Location: Cheval Three Quays

Salary/Benefits: Competitive Salary plus benefits

Contract type: Permanent

Hours: Part Time

Shift pattern: 10 hour shifts, 2 shifts over 7 including weekends

Hours per week: 20

Posted date: 14/10/2026

Closing date: 25/11/2026

Cheval Collection are currently recruiting a Porter to join the front office team of our luxury serviced apartments based in Tower Hill.

As porter you will be based in the front of house lobby to ensure that you are available for any guest needs. You will be an important point of contact for our guests from their arrival to their departure and all in between. You will be answering questions about the residence or the local area, showing the guests to their apartments, delivering luggage and parcels, organising transportation and assisting the front office team wherever possible. You will work as part of the front office team to ensure that our guests are receiving an excellent guest experience from start to finish.

When it comes to work if you………

• Have a friendly, professional and warm manner
• Can build excellent relationships with guests and anticipate needs
• Are a confident communicator
• Take pride in what you do

In return we can offer you………..

• Competitive salary
• Service charge
• 12 days annual leave (increasing with service, including public holidays)
• Life Assurance
• Season Ticket Loan
• Tuition funded support
• Apprenticeship scheme
• Contribution to personal pension (after 3 months)
• And many more benefits!

If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Porter role now!

Helpful to know…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.

Cheval Three Quays is a luxury all-apartment Residence available to book for any length of stay, from one night, to one year or more. Whether you’re visiting London for business or pleasure, the Residence is superbly located next to the Tower of London, Tower Bridge and London’s financial district.

In line with its proximity to the River Thames, Cheval Three Quays has been designed with the tranquil theme of water throughout. You’ll notice this, as well as the fabulous hospitality, as soon as you step into the main lobby.