Front Office _ Real Estate Co

Job Title: Front Office & Channel Partner Coordinator

Job Summary

We are looking for a well-presented, professional, and tech-savvy candidate to manage front office operations, client communication, and broker/channel partner coordination. The ideal candidate should have excellent communication skills, a pleasant personality, good etiquette, and the ability to handle clients and business associates professionally.

The candidate will also be responsible for managing broker-related activities through the company's application. Training on the application and its processes will be provided.

Key Responsibilities

1. Front Office & Reception Management

Manage daily reception and front desk activities.

Greet and assist clients, visitors, brokers, and business associates professionally.

Handle incoming calls, emails, and general inquiries.

Maintain a professional and welcoming environment at the reception.

2. Client Relationship & Communication

Send birthday and anniversary wishes to clients through calls, emails, or messages.

Maintain regular communication with clients to ensure a positive relationship.

Handle client queries politely and coordinate with the relevant departments whenever required.

Maintain client contact details and communication records.

3. Broker & Channel Partner Management

Coordinate with brokers, channel partners, and other business associates.

Maintain broker and channel partner records and contact databases.

Assist in managing broker-related activities through the company's application.

Update relevant information, track activities, and ensure timely follow-ups.

Support the team in resolving routine broker-related queries and coordinating pending tasks.

4. Application & Computer-Based Activities

Learn and use the company's application for broker and channel partner management.

Perform regular data entry, record updates, and documentation.

Handle emails, MS Office, Excel, and other computer-based tasks.

Ensure accuracy and timely updates of information in the system.

Required Skills & Qualifications

Graduate in any discipline; relevant experience will be preferred.

Good verbal and written communication skills.

Tech-savvy and comfortable using computers, email, and mobile applications.

Basic knowledge of MS Office, especially MS Excel.

Pleasant personality with professional grooming and good etiquette.

Polite, sensible, organized, and responsible approach.

Strong coordination, interpersonal, and follow-up skills.

Willingness to learn the company's application and processes.

Pay: ₹40,000.00 - ₹50,000.00 per month

Experience:

• Front Office : 2 years (Preferred)

Work Location: In person