Front Office Receptionist

Key Responsibilities:

• Welcome guests with warmth & professionalism.
• Handle check-in, checkout, reservations & guest enquiries efficiently.
• Operate the Hotel PMS system for room allocation, billing and guest records.
• Coordinate with Housekeeping, F&B and Maintenance for seamless guest service.
• Handle guest complaints courteously and ensure prompt resolution.
• Maintain reception standards, lobby presentation and telephone etiquette.
• Promote hotel facilities and ensure exceptional guest experience.

Requirements:

• Age: 22–26 years
• Graduate in Hospitality or any relevant discipline.
• 1–3 years of hotel front office experience preferred.
• Good knowledge of Hotel PMS software (eZee or similar).
• Excellent communication skills in English & Hindi.
• Pleasant personality, well-groomed, confident & customer-focused.
• Ability to work rotational shifts.

Compensation

Monthly compensation of INR 20,000/-

10 Hours Shift

Pay: ₹18,000.00 - ₹21,000.00 per month

Work Location: In person