Front Office Receptionist

About the Role

We are looking for an experienced and professional person to be an Front Office Receptionist placement Umalas, Canggu, or Cemagi in our business. You will play an important role in our ever-growing and sustainable business.

What You'll Be Doing

• As a receptionist you will responsible for welcoming and direct guests according to their arrival purpose, assist with the check-in and check-out process, handle complaints, and provide property-related information over the phone. Explain company services to guests, manage administrative documents, check room conditions before and after use, and coordinate with housekeeping to maintain the cleanliness and comfort of public areas, ensure room availability and readiness. And operate HMS features in this case the Guestpro application, check OTAs and accept payments at the property location, and carry out other tasks requested by the operational person in charge as long as they are still relevant to the Receptionist's scope of work. In addition, the receptionist also manages petty cash to support the operation of the Apartment.

What We're Looking For

• More than 1 years of experience in the same position
• Twenty-two working days in one month, 5/2 per week, 9+ working hours per duty
• Minimum education Diploma
• Have good communication skills, able to build good relationships with fellow team members and management, understanding the flow of work in the receptionist field
• Able to solve problems in the work environment in the most effective and efficient way
• Know how to use PMS (Property Management System), especially Guestpro
• Experienced in handling check-in/out, guest complaints, and managing petty cash

What We Offer

At Butler Management, we are committed to creating a supportive and inclusive work environment that empowers our employees to thrive. We offer competitive remuneration, opportunities for professional development, and a range of benefits including health insurance and flexible working arrangements. Benefits that grow rapidly as you achieve.

About Us

Butler Management is a leading management consulting firm based in Bali, Indonesia. We specialise in providing strategic advice and implementation support to clients across a range of industries. Our mission is to help our clients achieve their business objectives through innovative and practical solutions.

If you're excited about this opportunity and believe you have the skills and experience to make a valuable contribution to our team, we encourage you to apply now.