F
Fern hotels
Front Office Receptionist
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
12 September 2026
What they need
Guest Interaction & Service
- Welcome guests warmly and assist with check‑in and check‑out procedures.
- Handle guest queries, requests, and complaints promptly and courteously.
- Provide information about hotel facilities, services, and local attractions.
- Front Desk Operations
- Maintain accurate guest records in the Property Management System (PMS).
- Issue room keys, process payments, and manage billing efficiently.
- Ensure registration cards are completed and verified.
- Monitor room status and coordinate with housekeeping for readiness.
- Reservation & Communication
- Manage walk‑ins, reservations, and cancellations.
- Answer phone calls and emails professionally.
- Coordinate with other departments (Housekeeping, F&B, Engineering) for smooth operations.
Pay: ₹18,000.00 - ₹21,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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