Front Office Receptionist

Position Title: Front Desk Receptionist

Department: Front Office | Non-Academic

Location: Ghatkopar (West), Mumbai

Salary: Based on experience & suitability

Role Overview: The Front Desk Receptionist will represent the school at its reception, providing a warm, professional and welcoming experience to all visitors and stakeholders.

Key Responsibilities

· Independently manage the school reception and front desk.

· Welcome and assist parents, prospective parents, visitors and guests courteously and professionally.

· Handle incoming calls, messages and first-level enquiries, directing them to the appropriate person/team.

· Attend to walk-in enquiries and coordinate with relevant staff members as required.

· Manage visitor appointments and meeting coordination, including basic guest hospitality.

· Coordinate professionally with staff, security, vendors and other stakeholders.

· Maintain smooth visitor movement and an organized, welcoming reception area.

· Follow up on front-desk enquiries and communicate updates appropriately.

· Handle routine reception matters proactively and escalate concerns when required.

· Maintain accurate records of calls and visitors.

· Perform any other duties as may be assigned from time to time.

Candidate Profile

· Excellent spoken and written English communication, and interpersonal skills

· Warm, confident and pleasant personality

· Strong people-handling and coordination skills

· Proactive, alert and service-oriented approach

· Ability to independently manage the school reception

· Professional etiquette and a polished front-office presence

· Basic computer, email and IT skills.

· Strong presence of mind and ability to handle situations calmly and efficiently

Experience: Fresher’s may apply | Front-office/school experience preferred

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person