Front Office Receptionist

• Welcoming guests and creating a friendly first impression.
• Check-in and check-out — registering guests, assigning rooms, collecting required information, and handling departures.
• Reservations — making, modifying, and confirming room bookings.
• Guest assistance — answering questions about the hotel, local attractions, transportation, restaurants, and services.
• Handling calls and messages — answering telephone calls, emails, and guest inquiries.
• Payments and billing — preparing bills, accepting payments, and handling basic billing questions.
• Handling complaints — listening to guest concerns and coordinating with the appropriate department to resolve them.
• Coordination with other departments — working with housekeeping, room service, maintenance, security, and management.
• Maintaining records — updating guest information and maintaining front-office records.
• Upselling hotel services — informing guests about room upgrades, restaurants, spa services, or other facilities when appropriate.

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person