Front Office Receptionist

Front Office Executive – Kove Stays -( Hotel Accommodations )

Job Title: Front Office Executive
Location: Kove Stays
Department: Front Office / Guest Relations

Job Summary

We are looking for a friendly, professional, and customer-focused Front Office Executive to join the Kove Stays team. The ideal candidate will be responsible for delivering exceptional guest service, managing front desk operations, and ensuring a smooth check-in and check-out experience for all guests.

Key Responsibilities

• Welcome guests with a warm and professional attitude.
• Handle guest check-in and check-out efficiently.
• Manage room reservations, cancellations, and modifications.
• Answer phone calls, emails, and guest inquiries promptly.
• Coordinate with Housekeeping and Maintenance teams to ensure room readiness.
• Handle guest complaints politely and resolve issues in a timely manner.
• Maintain accurate guest records and billing details.

Required Skills

• Excellent communication skills in English, Hindi, and Telugu.
• Strong customer service and interpersonal skills.
• Basic computer knowledge
• Good problem-solving and multitasking abilities.
• Positive attitude with a professional appearance.
• Ability to work in rotational shifts, weekends, and holidays.

Salary

• As per company standards and experience.

Join Kove Stays and be a part of delivering exceptional hospitality experiences to every guest.

Pay: From ₹15,000.00 per month

Work Location: In person