Front Office Receptionist

Contact me: 7010094408

Company Description Rameswaram Homestay is a hospitality provider offering comfortable, home-like accommodation to travelers visiting Rameswaram. The homestay focuses on personalized service, cleanliness, and a welcoming atmosphere for guests from diverse backgrounds. Located close to key local attractions, it aims to provide a convenient and relaxed stay experience. Team members are encouraged to be friendly, reliable, and attentive to guest needs to maintain a high standard of service.

Role Description The Front Office Receptionist is a full-time, on-site role based at Rameswaram Homestay in Rameswaram. The role involves greeting guests on arrival, managing check-in and check-out processes, and handling room bookings and inquiries. The Receptionist will answer phone calls, respond to messages, and provide clear information on services, local attractions, and homestay policies. Daily tasks include maintaining guest records, coordinating with housekeeping and other staff, managing front desk cleanliness and supplies, and resolving basic guest concerns in a professional manner. The role requires consistent punctuality, a customer-focused attitude, and the ability to support smooth front office operations.

Qualifications

• Candidates should possess Front Office and Receptionist Duties skills to manage guest arrivals, departures, and reservations.
• Candidates should possess strong Customer Service skills to handle guest requests, feedback, and concerns professionally.
• Candidates should possess effective Communication and Phone Etiquette skills for clear, courteous interactions in person and over the phone.
• Candidates should demonstrate basic computer literacy, including using booking systems or spreadsheets, and maintaining accurate records.
• Candidates should have good organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Prior experience in hospitality or front office roles is beneficial; familiarity with local language(s) and English is an advantage.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person