Front Office Receptionist

Receptionist – Sales Gallery

EXPERIENCE 2–5 years in premium front-office, luxury hospitality, premium automobile

showroom, business centre or high-end real-estate sales gallery

Location : Chinchwad, Pune .

EDUCATION Graduate / diploma in hospitality preferred

LOCATION Golden HQ Sales Gallery / Corporate Office, Pune

Role Mandate

• Own the arrival, registration, coordination and basic comfort of every visitor.

Key Responsibilities

• Greet visitors professionally and understand the purpose of visit without making them repeat information multiple times.
• Ensure accurate visitor registration and prompt notification / handover to the right sales representative.
• Manage reception desk, calls, visitor flow, waiting area and meeting-room coordination.
• Maintain immaculate front-desk presentation and ensure brochures / collateral are available and current.
• Coordinate with hospitality team for beverages and meeting readiness.
• Support event / CP meet / high-profile visitor coordination.
• Maintain confidentiality and professional etiquette at all times.

Premium Service Readiness – Must Have

• Excellent grooming and communication.
• Warm, confident and composed with HNIs / senior visitors.
• English and Hindi required; Marathi desirable.
• Comfort with basic CRM / visitor registration systems.

Key Performance Indicators

• Visitor experience / feedback
• Registration accuracy
• Handover time
• Reception readiness and presentation
• Zero missed / unattended visitors

Candidate Profile

• Polished, attentive, proactive and discreet.
• Hospitality mindset with strong situational awareness.

Knockout / Avoid Profiles

• Pure back-office receptionist with weak customer engagement.
• Casual grooming or communication.
• Poor multitasking during peak visit hours.

Pay: ₹25,800.00 - ₹30,000.00 per month

Work Location: In person