Front Office Receptionist

Job Description: Office Receptionist / Administrative Assistant

Company: 4BM Construction Management
Position Type: Entry-Level
Experience: No prior experience required; training provided

Position Overview

4BM Construction Management is seeking a dependable, disciplined, punctual, and organized Office Receptionist / Administrative Assistant to support our daily office operations.

This is an entry-level position ideal for someone who is professional, communicates well, and is eager to learn. The primary responsibilities include answering phone calls, scheduling appointments, responding to potential clients through our GoDaddy website, and maintaining accurate records in Google Calendar and CompanyCam.

Reliability, punctuality, self-discipline, and a strong work ethic are essential for this position. We are looking for someone who takes their responsibilities seriously, follows through on assigned tasks, and can be counted on to show up on time and complete their work.

Key Responsibilities

• Answer incoming phone calls professionally and direct calls or take messages as needed.
• Respond to inquiries from potential customers through our GoDaddy website in a timely and professional manner.
• Gather basic information from prospective clients and communicate inquiries to the appropriate team member for follow-up.
• Schedule customer appointments, inspections, and meetings.
• Enter and update appointments and scheduling details in Google Calendar.
• Enter and maintain project information, appointment details, notes, and relevant photos in CompanyCam.
• Communicate professionally with customers, contractors, and team members.
• Help coordinate schedules between the office, field staff, and customers.
• Maintain accurate records and ensure information is entered correctly.
• Assist with general office duties, data entry, and administrative tasks.
• Follow established procedures and ensure assigned tasks are completed on time.
• Perform other basic administrative duties as needed.

Qualifications

• Dependable, disciplined, punctual, and consistent in attendance.
• Strong sense of responsibility and ability to follow through on tasks.
• Professional phone etiquette and written communication skills.
• Friendly, courteous, and comfortable communicating with customers.
• Basic computer skills and willingness to learn new software.
• Organized, detail-oriented, and able to follow instructions.
• Ability to manage daily responsibilities and prioritize tasks.
• Willingness to learn company procedures and ask questions when needed.
• Previous office or receptionist experience is helpful but not required.

Training Provided

Training will be provided for Google Calendar, CompanyCam, GoDaddy website inquiries, and the company's scheduling and communication procedures. Previous construction industry experience is not necessary.

What We Expect

We are looking for someone who takes pride in doing their job well and understands the importance of being reliable in a professional office environment.

The ideal candidate:

• Arrives on time and is consistently dependable.
• Follows instructions and completes tasks without repeatedly needing reminders.
• Responds to customers and potential clients promptly.
• Maintains an organized schedule and accurate records.
• Communicates clearly and professionally.
• Takes initiative, learns from feedback, and demonstrates a willingness to improve.
• Understands that missed calls, delayed responses, and scheduling errors can affect the company and its customers.

How to Apply

Interested candidates should submit a resume and a brief introduction explaining why they would be a good fit for this position. Please include your availability and any relevant computer or customer service experience.

Pay: From $17.00 per hour

Work Location: In person