Front Office Receptionist Float (Ruston/Monroe)

Position Summary:

The Receptionist serves as the first point of contact for patients and plays an essential role in creating a positive, welcoming, and professional patient experience. This position is expected to consistently demonstrate exceptional customer service, professionalism, teamwork, attention to detail, and a commitment to providing a patient-centered experience.

ESSENTIAL DUTIES:

· Schedules, coordinates and reschedules patient’s appointments.

· Greets and registers patients in a prompt, pleasant, and helpful manner.

· Verifies necessary patient demographic and insurance information

· Answers telephone, screens calls, takes messages, and provides information.

· Answers questions regarding patient appointments and testing.

· Collects deductibles and co-pays as required by insurance.

· Oversees waiting area, coordinate patient movement, reports problems or irregularities.

· Maintain patient confidentiality.

· Other duties as assigned by manager.

QUALIFICATIONS:

• High school diploma or equivalent

Job Type: Full-time

Pay: $13.25 - $17.33 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)

Work Location: In person