Front Office Receptionist/Administrative Assistant

Receptionist / Administrative Assistant
Trident Real Estate, Miami Beach, Florida

Fast paced technology driven property management and real estate company seeking full-time bilingual Administrative Assistant (English and Spanish) for our Miami Beach office to provide administrative and clerical support. Duties include general administrative and clerical, receptionist and project based work. Hours are Monday to Friday from 9:00AM to 6:00PM.

Trident Real Estate Culture:

As a team member of Trident Real Estate you are expected to embrace the goals and spirit of the company and exceed customers’ expectations every day. These values include but are not limited to providing outstanding customer service, showing a positive attitude, being accountable for your actions, being trustworthy in your duties and demonstrating transparency in everything you do. You are a valued team member and your work has impact. These are a few of our guiding principles and practices. We expect them to guide you through your daily activities while working at Trident Real Estate.

Summary of essential job functions

• Drive client in person client satisfaction and resolve issues according to policy and procedures
• Answer phones, screen and direct calls appropriately
• Schedule meetings and appointments and send calendar invites as directed
• Source estimates / proposals for company events & projects
• Respond to phone calls, emails and action items
• Enter and track data in systems and spreadsheets
• Provide administrative support
• Create and maintain documents and electronic files
• Inventory and maintain office supplies
• Administrate application process for real estate and association transactions
• Receive payments
• Process all incoming mail and packages
• Draft business letters, memos, notices and other documents
• Maintain customer confidence and protect operations by keeping information confidential
• Assist managers with outgoing phone calls to residents and vendors
• Use supported software provided as requested, I.E. Vendor smart, ring central, Athena, compliance 360, outlook, word, excel, google sheets, etc.
• Assist with any other duties as needed

Required Skills/Qualifications

• Strong written and verbal communication skills (MUST be bilingual in English and Spanish)
• Advanced computer skills
• Relevant work experience in a professional office environment. Real Estate field preferred but not required
• Proficient reporting skills
• Excellent organization and time management skills with ability to multitask and prioritize
• Problem Solving skills
• Must be detailed oriented with the ability to prioritize and multitask at all times
• Ability to work independently and act professionally at all times
• Team player
• Ability and willingness to learn and adapt to a new environment quickly
• Ability to build and maintain positive and cooperative working relationships.
• Desire to grow their career in the Real Estate or Property Management field
• Must have own transportation, driver's license and drivers insurance

Preferred Qualifications (not required) :

• Real Estate experience
• Property management experience
• Knowledge of PropertyWare property management software a plus (willing to train)
• Knowledge of Vantaca property management software a plus (willing to train)

Required languages:

• English and Spanish

Trident Core Values

• Takes Ownership: We believe in being accountable for our actions and results, empowering our team to take initiative.
• Honesty & Integrity: We conduct our business with the highest ethical standards, ensuring trust and transparency.
• Resolves Problems: We approach challenges with a problem-solving mindset, always looking for innovative solutions.
• Education & Mentorship: We invest in continuous learning and personal growth, fostering an environment of education and mentorship.
• Everybody Counts: We value diversity, inclusivity, and the unique contributions of every team member.

Join us at Trident Management and be part of a company that values integrity, innovation, and collaboration. We’re excited to see how you can contribute to our team’s success!

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• What previous experience on your resume gives you the experience for this role?

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Required)
• Microsoft Suite: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Required)

Ability to Commute:

• Miami Beach, FL 33139 (Required)

Work Location: In person