Front Office Receptionist/Scheduler

Overview:
We are seeking a highly organized and professional Front Desk Receptionist to join our team. As the first point of contact for our medical facility, you will play a crucial role in providing exceptional customer service to our patients and visitors. The ideal candidate will have experience as a Medical Receptionist and possess knowledge of medical scheduling systems such as Epic, or eClinicalWorks. This is a full-time position with competitive compensation and benefits.

Duties:

• Greet patients and visitors with a warm and friendly demeanor
• Check-in patients, verify insurance information, and collect necessary paperwork
• Schedule appointments and coordinate with medical staff to ensure efficient patient flow
• Answer phone calls, respond to inquiries, and provide accurate information
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations
• Assist with administrative tasks such as filing, faxing, and data entry
• Collaborate with the medical team to address patient needs and concerns
• Handle billing inquiries and process payments

Requirements:

• Proven experience (Minimum 3 years) as a Medical Receptionist or in a similar role
• Knowledge of medical scheduling systems such as Epic or eClinicalWorks
• Familiarity with front desk operations in a medical setting
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask effectively
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to maintain confidentiality and adhere to HIPAA guidelines
• Experience working in an emergency room or urgent care setting is a plus

If you are a dedicated professional who thrives in a fast-paced environment and enjoys providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Front Desk Receptionist!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Ability to Relocate:

• Keller, TX 76248: Relocate before starting work (Required)

Work Location: In person