Front Office Representative

At Biz Voice Boost , we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description Job Summary

We are seeking a professional and customer-focused Front Office Representative to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to general customer inquiries.
• Maintain accurate customer records and appointment information.
• Maintain a professional and organized front office environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales techniques.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front office support is a plus but not required.

Additional Information

• Competitive salary of $48,000 – $53,000 per year.
• Full-time employment.
• Opportunities for professional growth and advancement.
• Ongoing training and skill development.
• Opportunities to develop leadership, communication, and client-management skills.
• Collaborative and supportive work environment.
• Exposure to a variety of campaigns, clients, and communication projects.
• Opportunities to take on additional responsibilities as you grow within the organization.
• Clear pathways for long-term career development.