Front Office Representative

About Us

Dutuc bridges brand strategy, content, campaigns and growth under one calm, memorable identity. Above the water, sharp marketing. Underneath, relentless execution.

Job Summary

We are seeking a professional and approachable Front Office Representative to welcome visitors, assist customers, respond to inquiries, and support daily front-office activities. This entry-level position is ideal for someone who is organized, enjoys interacting with people, and wants to develop strong customer service and administrative skills.

Responsibilities

• Serve as a primary point of contact for front-office inquiries.
• Provide general information about products, services, and company activities.
• Assist customers and visitors with routine questions and requests.
• Maintain a clean, organized, and welcoming front-office area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor and customer information.
• Communicate customer questions and feedback to appropriate team members.
• Support staff with general administrative and customer service activities.
• Assist with organizing office materials and supplies.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management skills.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front office, receptionist, administrative, customer service, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on administrative and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching