Front Office (Riser) PROFESSIONAL

Key Responsibilities

Guest Relations: Welcome guests with a cheerful demeanor, complete efficient check-insand check-outs, and provide fond farewells upon departure.

Communication: Answerincoming calls, handle guest inquiries, and coordinate special requests orcomplaints with housekeeping and other departments.

Administrative Tasks: Process payments, updateguest records in the hotel system, and maintain arrival/departure registers asper local regulations.

Sales: Promote and upsell higher room categories or hotelamenities to maximize occupancy and revenue.

Requirements and Qualifications

Skills: Strongcommunication skills, empathy, attention to detail, and a neat, professionalpresentation.

Background: Apositive attitude and willingness to learn. Luxury hotels often look forgraduates in hospitality management, though entry-level associate roles maytrain enthusiastic fresh applicants.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.