Front Office Scheduler

Benefits:

• Opportunity for advancement

Location: Springdale/Cincinnati, OH (On-Site)
Organization: Poppy's Therapeutic Corner
Job Type: Full-Time | Monday–Friday | 8:00 AM – 5:00 PM

About Us
At Poppy's Therapeutic Corner, we are committed to providing compassionate and accessible mental health services to individuals and families. We believe healing starts from the first point of contact, and our front office team plays a critical role in setting the tone for every client’s experience.

Position Summary
We’re looking for a detail-oriented, friendly, and organized Front Office Scheduler to join our growing team! You’ll be the first smile clients see and the one who helps coordinate their journey toward healing.

Key Responsibilities ✨

Schedule initial assessments and follow-up appointments for clients

Verify insurance benefits and collect necessary documentation
Maintain a clean, welcoming front office and waiting area
Greet clients and visitors with warmth and professionalism
Answer phones, respond to inquiries, and provide accurate information
Collaborate with clinical and admin staff to ensure efficient scheduling
Maintain accurate client records using electronic systems
Support with general administrative tasks as needed

Qualifications

High school diploma or equivalent (Associate’s degree preferred)

Experience in a healthcare or mental health setting is a plus
Strong interpersonal and customer service skills
Comfortable using Microsoft Office and scheduling systems
Excellent organizational and multitasking abilities

• Knowledge of insurance verification is a bonus

Why Join Us?

Supportive and mission-driven team

Opportunities for professional growth

• Be a part of meaningful work that impacts lives