Front Office Staff

About Our Practice

At Carolinas Dentist in Wilmington, we operate at a fast-paced, high level of efficiency while providing the best patient experience. Not only do we provide top-tier patient care, but we also cultivate an environment where team members can flourish both professionally and personally. Our team is self-driven, goal oriented, and humbly confident; all while being funergetic, competitive, and relationship based.

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

Benefits Offered

• Competitive Pay:  Receive pay that matches your experience and performance.
• Comprehensive Insurance: Enjoy peace of mind with health, dental, and vision coverage.
• Future Planning:  Secure your financial future with our 401k retirement savings plan.
• Time for You:  Paid time off and holidays to recharge.
• Growth and Learning: Unlock your potential with opportunities for professional development and growth.