Front Office Staff

About Us
Neighborhood Medical Center – Dallas is a well-established medical practice in North Dallas, Texas, offering comprehensive family medicine and urgent care services. We’re committed to providing quality care to our diverse patient population, ensuring that each individual feels heard, respected, and cared for.

Role Description
We're currently looking for Front Office Staff to join our team. In this full-time, on-site role, you’ll play a crucial part in creating a welcoming environment for our patients. Your primary responsibilities will include greeting patients, scheduling appointments, managing patient check-ins and check-outs, verifying insurance information, and handling various administrative tasks. You’ll work closely with medical providers and staff to ensure smooth operations and a positive patient experience.

Key Responsibilities

• Greet patients and visitors with a friendly and professional demeanor
• Schedule appointments, confirming and rescheduling as necessary
• Collect patient information and verify insurance details
• Answer phone calls, addressing patient inquiries or directing them to the appropriate department
• Manage patient check-in and check-out processes
• Maintain accurate and up-to-date patient records
• Process billing and insurance claims
• Assist with office organization and maintain a clean, safe, and welcoming environment
• Support other administrative functions as needed to ensure seamless clinic operations

Qualifications

• Previous experience in a front office or administrative role, preferably in a medical setting
• Strong communication and interpersonal skills
• Ability to multitask and handle a fast-paced environment
• Detail-oriented with strong organizational skills
• Experience with electronic health records (EHR) is a plus
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Fluency in Spanish is a bonus
• High school diploma or equivalent (Associate’s Degree or higher preferred)

Benefits

• Competitive pay
• Paid time off and vacation days
• 401(k) with match
• Continuing medical education (CME) opportunities
• Supportive, team-oriented work environment

If you're passionate about helping others and thrive in a dynamic setting, we'd love to hear from you! Please email your resume to [email protected] to apply.

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Language:

• Spanish (Required)

Ability to Commute:

• Dallas, TX 75254 (Required)

Work Location: In person