Front Office Staff

JOB VACANCIES – HOTEL HEARTLAND, TRIVANDRUM

Join Our Team and Grow With Us!

The Heartland Hotel, a business-class hotel located near Aristo Junction, Thampanoor, Thiruvananthapuram, invites applications from enthusiastic, dedicated, and service-oriented candidates for the following positions.

1. Front Office Staff

• Welcome guests and manage check-in/check-out procedures.
• Handle reservations, guest enquiries, telephone calls, and billing.
• Ensure excellent guest service and a comfortable stay.
• Good communication and computer skills preferred.

2. Operations Manager

• Oversee the day-to-day operations of the hotel.
• Supervise staff and coordinate Front Office, Housekeeping, and other departments.
• Monitor service quality, revenue, expenses, and guest satisfaction.
• Ensure smooth operations and maintain hotel standards.
• Previous hotel management experience preferred.

3. Housekeeping Staff

• Maintain cleanliness and hygiene in guest rooms and public areas.
• Prepare rooms according to hotel standards.
• Handle linen, room supplies, and housekeeping requests.
• Ensure a clean, safe, and comfortable environment for guests.

4. Waiters / Food & Beverage Service Staff

• Attend to guests and take food and beverage orders.
• Serve food promptly and courteously.
• Maintain cleanliness in the dining area.
• Ensure a pleasant dining experience for every guest.

5. Accounts Staff

• Maintain daily accounts, vouchers, bills, and financial records.
• Handle cash transactions and support daily financial reporting.
• Assist with reconciliations, payments, and expense monitoring.
• Knowledge of accounting software and Excel preferred.

How to Apply

Interested candidates may apply.

The Heartland Hotel
Aristo Road, Near Aristo Junction, Thampanoor,
Thiruvananthapuram – 695001, Kerala.

Candidates with relevant experience and a positive attitude towards hospitality are encouraged to apply.

Be part of a team committed to quality service, teamwork, and guest satisfaction!

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person