Front Office Supervisor

Hotel Housekeeping Supervisor — Key Duties

• Supervise room attendants, public-area attendants, and housekeeping staff.
• Assign rooms and daily tasks according to occupancy and workload.
• Inspect guest rooms, corridors, bathrooms, and public areas.
• Ensure rooms are cleaned and ready before guest check-in.
• Check housekeeping standards, amenities, linen, and supplies.
• Report maintenance issues to the Engineering/Maintenance department.
• Coordinate with the Front Office regarding room status, VIPs, early arrivals, and late check-outs.
• Handle guest requests and complaints professionally.
• Train new housekeeping employees and monitor staff performance.
• Control housekeeping supplies, chemicals, linen, and equipment.
• Prepare daily reports and communicate important issues to the Executive Housekeeper.
• Follow hotel safety, hygiene, and sanitation procedures.