Front Office Supervisor

About the role

Front Office Supervisor is responsible for supervising the daily operations of the Front Office Department, ensuring efficient guest services, proper handling of reservations and room assignments, and maintaining high standards of guest satisfaction. The position also assists in leading front office staff and ensuring that hotel policies and procedures are properly followed.

Key responsibilities

• Supervise the daily operations of the Front Office Department
• Ensure efficient guest services
• Handle proper management of reservations and room assignments
• Maintain high standards of guest satisfaction
• Lead front office staff
• Ensure hotel policies and procedures are properly followed