Front Office Supervisor

Are you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.

Key Functions:

• Supervise daily front office operations to ensure smooth and efficient service.
• Provide training, guidance, and support to front desk staff.
• Handle guest check-ins/check-outs, reservations, and special requests.
• Address guest concerns and resolve issues promptly with professionalism.
• Coordinate with other hotel departments to ensure guest satisfaction.
• Maintain accurate records and reports related to front office activities.

Qualifications:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Familiarity with hotel management software
• Flexible with schedules, including weekends and holidays.
• Bachelor's degree in Hospitality Management or related field preferred.
• Can work in Makati
• Available to start immediately

Other perk to enjoy:

• HMO upon regularization
• 15 VL / 15 SL
• Employee Incentives and Discounts
• Opportunities for career growth and training

Benefits:

• Employee discount
• Opportunities for promotion
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Shift system