Front Office Supervisor

Front Desk Supervisor is designated to supervise the functions of Reception, Cashiers and Guest Services related duties so as to ensure the smooth operation of the Front Desk to meet and exceed guest expectation in accordance to the policies and standard operating procedures set by the Management.

DUTIES AND RESPONSIBILITIES

• Report for work punctually in a proper and neat attire complete with name tag
• Read the log book for any follow-up.
• Attend daily briefing before the start of shift.
• Supervise reception functions.
• Supervise cashiers functions.
• Follow-up on all guest related service
• Co-ordinate room sales to maximize revenue
• Ensure end-of-days cashiers closing are balance.
• Enforce cleanliness of the work area.
• Monitor effective manpower utilization.
• Perform training and promote staff development.
• Ensure effective co-ordination and communication with related departments.
• Instill cost effective measure at all time.
• Ensure compliance with safety and security procedures.

Job Type: Permanent

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person