Front Office Supervisor

Exclusive opportunity

Onsite

Front Office Supervisor

Embassy Suites Atlanta Midtown

Front Office Supervisor

Skills

Compliance

18 days ago

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Important information

Contract type:

Permanent

Salary:

$39,520 – $41,600 / year

Location:

Atlanta, GA, USA

Work mode:

Onsite

Published on:

5 October 2026

What they need


Key Responsibilities: - Deliver excellent guest service with professionalism and effective communication. - Uphold all service standards, policies, and appearance/grooming expectations. - Supervise front desk operations including check-ins/outs, billing, guest requests, and issue resolution. - Schedule front desk staff and ensure adequate coverage; capable of performing all front desk roles. - Coordinate with Housekeeping and Engineering to address guest room and maintenance needs. - Investigate and resolve room discrepancies. - Maintain full knowledge of reservation and property management systems. - Support training and onboarding of new front office team members. - Handle special requests, group reservations, and serve as acting Front Office Manager when needed. - Monitor and maintain front office systems and equipment. - Ensure team member compliance with policies. - Provide local area information to guests using available resources.

Key Responsibilities: - Deliver excellent guest service with professionalism and effective communication. - Uphold all service standards, policies, and appearance/grooming expectations. - Supervise front desk operations including check-ins/outs, billing, guest requests, and issue resolution. - Schedule front desk staff and ensure adequate coverage; capable of performing all front desk roles. - Coordinate with Housekeeping and Engineering to address guest room and maintenance needs. - Investigate and resolve room discrepancies. - Maintain full knowledge of reservation and property management systems. - Support training and onboarding of new front office team members. - Handle special requests, group reservations, and serve as acting Front Office Manager when needed. - Monitor and maintain front office systems and equipment. - Ensure team member compliance with policies. - Provide local area information to guests using available resources.

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