Front Office Supervisor

Front Office Supervisor
Safir Doha Hotel – Doha, Qatar

Safir Doha Hotel is seeking a passionate and experienced Front Office Supervisor to join our dynamic team. If you are committed to delivering exceptional guest service and have strong leadership skills, we would love to hear from you.

Key Responsibilities:

• Supervise daily operations at the Front Desk, ensuring smooth and efficient service.
• Lead and train the Front Office team to deliver outstanding guest experiences.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Oversee check-in, check-out, and reservation processes.
• Ensure compliance with hotel policies and procedures.

Requirements:

• Minimum of 2 years of experience in a Front Office supervisory role.
• Strong knowledge and hands-on experience with Opera PMS is essential.
• Familiarity with STPC (Stopover Paid by Carrier) systems is highly preferable.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, multicultural environment.
• Proficient in English; Arabic or other languages are an advantage.

Job Type: Full-time

Work Location: In person