Front Office Supervisor/Duty Manager

• Supervise daily Front Office operations and staff.
• Manage guest check-in and check-out procedures efficiently.
• Welcome guests and handle enquiries, requests, and complaints professionally.
• Coordinate with Housekeeping, Restaurant, Maintenance, and Accounts teams.
• Monitor room status, reservations, guest accounts, and billing.
• Handle cash and card transactions accurately.
• Ensure proper shift handover and maintenance of front office records.
• Train, guide, and motivate Front Office staff.
• Assist with VIP guests, group bookings, corporate bookings, and special requests.
• Promote room upgrades and hotel facilities to support revenue.
• Ensure compliance with hotel SOPs, service standards, and safety procedures.
• Escalate operational issues to the Front Office Manager / General Manager when required.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Paid time off
• Provident Fund

Work Location: In person