Front Office Support (Afternoon & Evening Hours)

Job Summary

We are seeking a dynamic and energetic Office Support / Front Office professional to join our team during afternoon and evening shifts. This role is vital in creating a welcoming environment for clients and visitors while ensuring smooth office operations. The ideal candidate will be highly organized, possess excellent communication skills, and have a passion for delivering outstanding customer service. You will handle a variety of administrative tasks, manage multi-line phone systems, and support daily office functions to keep everything running efficiently. This position offers an engaging opportunity to be the first point of contact and contribute to a professional, friendly workplace atmosphere.

Responsibilities

• Handle client check-ins and new client intakes (obtain insurance information, intake paperwork, process payments, etc.)
• Answer incoming calls (referring or answering inquiries)
• Schedule client appointments
• Keeps patients' appointments on schedule by notifying provider of patient's arrival
• Verify Benefits and pre-authorization procedures with insurance companies
• Greet clients professionally, kindly, and by anticipating their anxieties; answering client questions, maintaining the reception area, etc.
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Any other office duties presented

Qualifications

Hours: Monday - Thursday 1:30 pm-8:30 pm

This position is for our West Jordan location

Must have terrific interpersonal skills; must also be able to pass background screening and be fingerprinted. Experience with mental health and familiarity with insurance is preferred, but not required. We are looking for a long-term individual who is willing to continue growing with us!

Join us to be part of a vibrant team dedicated to delivering top-tier support in a fast-paced environment. Your enthusiasm and organizational talents will help foster a positive workplace experience for everyone who walks through our doors!

**Please email resume to [email protected]

Pay: From $18.00 per hour

Expected hours: 28.0 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person