Front Office Trainee

Front Office Dental Receptionist Trainee – Join Our Team!

Are you friendly, organized, and eager to begin a career in the dental field? Our busy, patient-focused dental practice is looking for a Front Office Dental Receptionist Trainee to grow with our team! No prior dental experience is required — just a positive attitude, willingness to learn, and a passion for helping others.

Position Overview

As a Front Office Dental Receptionist Trainee, you will receive hands-on training while undertaking a Certificate 3 in Business Administration to learn the essential skills needed to manage the front desk of a modern dental practice. You’ll play a key role in creating a welcoming environment for our patients while supporting the administrative operations of the office.

Key Responsibilities

• Greet patients warmly and create a positive first impression
• Answer phone calls, schedule appointments, and manage the appointment calendar
• Assist with patient check-in and check-out procedures
• Learn to verify insurance and process payments
• Maintain accurate patient records and handle confidential information
• Support the dental team with general administrative tasks
• Ensure the reception area is clean, tidy, and professional

Training & Development

We provide comprehensive, on-the-job training — perfect for a school leaver entering the workforce for the first time. You’ll learn dental terminology, office software, insurance basics, and best practices for patient communication.

This 12-month contract gives you the opportunity to gain a Certificate while working full time and getting paid.

✅ What We’re Looking For

• Excellent communication and customer service skills
• Friendly, professional, and patient-focused demeanor
• Strong organization and attention to detail
• Ability to multitask in a fast-paced environment
• Willingness to learn and take direction
• Basic computer skills

What We Offer

• Hands-on training and mentorship
• Opportunities for growth and advancement
• A supportive, team-oriented work environment
• Competitive entry-level compensation

If this sounds like a job for you and you are

• Able to commit Full-Time (Mon-Fri, e.g. 8AM - 7.30PM) for 12 months
• Motivated, reliable and eager to kickstart a long-term career
• Confident with basic Microsoft Office skills
• A clear and friendly communicator
• Proactive, adaptable and ready to take initiative

No industry experience needed - just the right attitude and a willingness to learn.

Job Types: Full-time, Apprenticeship

Pay: $30,000.00 – $45,000.00 per year

Work Location: In person