Front Office Treatment Coordinator

Lumin8 Dentistry is a growing, patient-centered private practice seeking a positive, organized, and motivated Front Office Patient Coordinator to join our supportive and collaborative team. We pride ourselves on providing high-quality care in a welcoming environment while building long-term relationships with our patients.

We are currently hiring for a full-time Front Office Patient Coordinator with a unique rotating schedule that allows for a 4-day weekend every other week.

Schedule

Our team works a rotating schedule:

Week 1: Monday – Thursday
Week 2: Tuesday – Friday

Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 7:00 AM – 4:00 PM
Thursday: 7:00 AM – 4:00 PM
Friday: 7:00 AM – 3:00 PM

This schedule allows you to enjoy a 4-day weekend every other week, promoting excellent work-life balance.

About Our Office

• Solo doctor private practice
• Modern, growth-focused dental office
• Dentrix software
• Supportive, team-oriented environment
• Relationship-driven, patient-centered care
• Positive workplace culture with opportunities for professional growth

Duties

Patient Interaction

• Greet patients warmly and create a welcoming, professional atmosphere
• Assist patients with completing forms and updating personal information
• Provide excellent customer service both in person and over the phone
• Address patient questions and concerns professionally and empathetically

Appointment Management

• Coordinate and manage the daily schedule efficiently
• Schedule and confirm appointments
• Reschedule appointments as needed and manage cancellations effectively
• Help optimize scheduling to support smooth patient flow

Billing and Insurance

• Verify patient insurance benefits and eligibility
• Assist with insurance claims processing and follow-up
• Present treatment costs, payment options, and financial arrangements clearly and confidently
• Collect payments and maintain accurate financial records

Administrative Support

• Maintain accurate patient records in Dentrix
• Review documentation for accuracy and compliance
• Answer and route phone calls appropriately
• Keep the front office and reception area clean, organized, and welcoming
• Monitor office supply inventory and assist with ordering as needed

Patient Education

• Provide patients with information regarding treatment plans, post-operative instructions, and financial policies
• Help create a positive and informed patient experience

Qualifications

• High school diploma or equivalent required
• 2-3 years dental front office experience
• Experience with Dentrix is a plus
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Professional, positive, and dependable attitude
• Ability to multitask in a fast-paced environment
• Knowledge of dental terminology and insurance processes preferred

Why Join Lumin8 Dentistry?

At Lumin8 Dentistry, we believe in creating an environment where our team feels supported, valued, and empowered to grow. We are committed to delivering exceptional care while fostering genuine relationships with both our patients and each other.

If you’re looking for a long-term opportunity in a positive, modern private practice, we’d love to meet you.

To apply, please submit your resume and a brief cover letter sharing your relevant experience and why you’d like to join our team.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid sick time
• Vision insurance

Work Location: In person