Front Office/Back Office Executive

Job highlights

• Must keep abreast of all product knowledge information and updates regarding vehicles and product related to vehicles including accessories and after sales items

Job Description

• Secure all information from customer for credit application process.

• Ensure proper delivery paper work is included with each new and pre-owned vehicle deal package.

• Monitor and update in a timely manner vehicle sale delivery board and ensure its accuracy.

• Coordinate vehicle delivery with customers.

• Assist Finance department with all aspects of vehicle sale process when needed.

• Responsible for delivery of vehicle to customer including, but not limited to, finance and registration paper work, extended warranty information, vehicle instruction manual and physical vehicle delivery.

• Must keep abreast of all product knowledge information and updates regarding vehicles and product related to vehicles including accessories and after sales items.

• Maintain a clean and safe work area.

• Attend to visitors and deal with enquiries on the phone and face to face.

• Supply information regarding the organization to the general public, clients and customers.