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Front Office/Customer Service Representative

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Onsite

Front Office/Customer Service Representative

Closets By Design Columbus

Front Office/Customer Service Representative

Skills

CRM

1 day ago

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Important information


Contract type:

Permanent

Location:

Sunbury, OH, USA

Work mode:

Onsite

Published on:

21 October 2026

What they need


We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.  Benefits

  • Paid training and ongoing professional development (certifications, courses,...etc.).
  • Paid holidays and paid time off.
  • Health and retirement benefits. Not available at all locations.
  • Open door policy with your manager.

Responsibilities

  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.

Requirements

  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

  • Closets by Design is a nationally recognized leader in home organizing systems. 
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

 

Closets by Design - Our Values

  • Serve Others
  • Be a Problem Solver
  • Trust the Process

We respond to all candidates within 24 hours and complete hiring in 7 days.

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