Frontline Services (Administration)

Do you pride yourself on your customer service and attention to detail? Are you looking for a kick start in a career in administration? Hit Apply today!

We have an entry-level full-time position available in our frontline services team.

About the role

Air DC Electrical has built the business and reputation based on our strong sense of customer service to a variety of stakeholders and it is vital our frontline service team is positive and professional! You are our first point of contact when our clients reach out to us! Alongside this the role will entail:

• Prioritise correspondence from various stakeholders
• Direct phone enquiries with an attention to detail and professionalism
• Respond to stakeholder enquiries promptly and efficiently
• Accurately and efficiently direct email correspondence where required
• Take payments over the phone
• Monitor and update data in relevant programs
• Assist in other general duties tasks where required or as requested

What we are looking for:

• This is an ENTRY LEVEL position, however experience in customer service is advantageous
• Positive, can-do attitude with a level of resilience and strength in time management
• Experience in Microsoft suite
• Ability to adapt and work in a fast-paced trade environment

What we have to offer:

• Full on the job training and guidance
• Positive and modern office environment
• Strong support network within the team – we work together to get it done!
• Get paid on time, every time (weekly)
• Career development and training opportunities
• Immediate start available for the right candidate
• Competitive, above award remuneration based on experience and performanc