FSE Planner

Contract Type

Permanent

Country

MEXICO

Location

Guadalajara

Your opportunity

Your mission is to streamline field operations planning by serving as the key point of contact for internal customers, ensuring accurate resource scheduling, system integrity, and cross-regional coordination. You will optimize operational performance through proactive technician management, negotiation, and strategic skill development.

Your Mission

Your mission is to streamline field operations planning by serving as the key point of contact for internal customers, ensuring accurate resource scheduling, system integrity, and cross-regional coordination. You will optimize operational performance through proactive technician management, negotiation, and strategic skill development.

• Register the request on excel file.
• When the FSE manager assigns and prebooks the FSE on FSM, send the assignment when requested by manager.
• Update the name of the FSE on the excel file.
• If external FSE, follow up on logistics with the company.
• If internal FSE, book logistics.
• Assign the activity on FSM. Follow up with the owner of the intervention for the activity to be on hardbook and release it.
• Manage extension and update activities of FSM according to manager approval.
• Follow up on training FSE

Your Profile

• Bachelor degree in Engineering is a plus
• English, Spanish is a plus
• Foreign language as per regional allocation is a plus
• Managing and measuring Work
• Conflict Management
• Problem Solving
• Action Orientated
• Peer Relationships