FSET Program Case Manager - Superior

Responsible for FSET recruitment, enrollment and providing individualized case management services; coordinate with other agencies/programs to facilitate needed services such as education, training, and formal assessments; responsible for placing and monitoring FSET participants in work experience activities; provide work readiness training and assistance.

Case Manager Functions:

A. Recruits and enrolls applicants into FSET program. Explains the services that are available through the FSET program including employment position placements, individualized case management services, and supportive services.

B. Work with participants to help resolve issues that may impact participation such as transportation, childcare issues, absenteeism, tardiness, and interpersonal work behavior challenges.

C. Monitor participant activities to ensure they are meeting the program participation requirements.

D. Use the results of ongoing assessments (in consultation with the participant) to help guide the participant’s decisions regarding their FSET assignments.

E. Make referrals to services outside the scope of FSET.

F. Contact, at minimum, each participant at least once per month to review assigned activities and monitor progress toward meeting established goals.

G. Make accommodations for participants who need to schedule meetings during non-traditional hours, whenever possible.

H. Comply with all confidentiality requirements for participant records.

I. Use data systems to case note and track customer activities.

J. For participants co-enrolled in more than one work program, the Case Manager will assure there are no duplicate services provided by other work programs in which the participant is co-enrolled.

K. Conduct community outreach and inter-agency activities to encourage and promote FSET enrollment.

L. Identify, monitor, and establish appropriate work and training sites

M. Conduct orientation and enrollment

N. Recruit new customers and outreach to community partners

O. Assist with vocational assessment, career planning, work readiness and job search training

P. Enter case notes into CWW FSET tool for all contacts with participants accurately and in a timely manner.

Q. Visit community partners and other community resources (i.e., Food pantries, churches, libraries, and resource rooms), to recruit new applicants using the WRI short application.

R. Contact employers to identify job openings and promote our programs and serves.

S. Other duties as assigned.

Bachelor's degree in Vocational Rehabilitation, Social Work, Psychology or related fields or 2-3 years relevant work experience. Interest working with local and regional businesses desired. Requires valid drivers license and access to dependable transportation.

Excellent interpersonal, team work, problem solving, communication and computer skills; knowledge of regional businesses and ability to interact with business representatives; ability to recruit potential participants; positive work ethic, ability to maintain accurate, neat and complete records required. Knowledge and experience in career planning, work readiness and job search training desirable. Ability to work independently and have good time management skills.

Serve Douglas and Bayfield Counties

Background check required.

Flexible work arrangement after 3 months of successful employment

WRI is an equal opportunity employer.

Pay: $24.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person