FT/PT Dental Receptionist/Insurance Coordinator

West Chester dental office is looking for an amazing, long-term, and committed individual who is driven and self-motivated to join our dynamic team full time! As an office, we strive to provide the best care possible for our patients, and the receptionist/insurance coordinator plays a big role in this goal!

MUST HAVES for this role include 1+ years of dental office experience, Eaglesoft and insurance billing knowledge, being a problem solver, fast learner, willing to take initiative, ability to work well independently and in a team setting.

Duties include (but are not limited to):

• Insurance knowledge, including patients benefits and claim processing.
• Self-motivated and have the ability to effectively multitask in a fast-paced environment with the utmost attention to detail
• Responsible for creating dental insurance claims the day services are rendered. Follow up on unpaid insurance claims.
• Ability to answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
• Ensures patient paperwork and insurance is updated by the patients and is into the patients account in a timely manner.
• Greet and check patients in and out.
• Presentation of treatment plans and ability to explain insurance downgrades, and financial responsibility.
• Verify patient insurance benefits and input the correct information prior to the actual appointment scheduled.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Experience:

• Eaglesoft: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)

Work Location: In person