Fuel Marketing Coordinator

Fuel Marketing Coordinator

Position Summary

The Fuel Marketing Coordinator (FMC) is responsible for support commercial fuel sales, dealer operations, and fleet card programs. This position keeps customer requests moving from initial inquiry through quoting, onboarding, setup, and follow-up. The coordinator gathers and checks information, maintains accurate records, and works with Sales, Accounting, Transportation, and other teams to resolve routine issues. The role reports to the Marketing Manager and helps the department serve current customers while supporting growth.

Essential Functions and Responsibilities

• Coordinate the administrative steps of credit applications and new customer onboarding. Follow up on incomplete submissions, coordinate account setup after approval, and confirm readiness for the customer’s first delivery or fueling transaction.
• Support dealer operations by maintaining onboarding and transition checklists, monitoring inventory and sales submissions, coordinating service requests, and following issues through resolution.
• Assist with Sprint Mart Fleet, Voyager, and CFN card programs, including routine account requests, usage reporting, card lock issues, and billing questions Route corrections and exceptions to the responsible team.
• Coordinate commercial fuel and equipment quote requests by gathering and verifying customer requirements, tank and delivery specifications, projected volume, terminal options, freight, and other pricing inputs. Prepare complete quote packages for review and approval.
• Provide administrative and project support to the VP of Revenue, including preparing reports and meeting materials, tracking action items, and following up on assigned departmental priorities in coordination with the Marketing Manager.
• Compile recurring reports on commercial fuel volume, margin, and fleet card activity. Identify declining customer usage, incomplete data, and unusual trends for review by the Marketing Manager and account owner.
• Maintain accurate records and calendars for quotes, bids, leases, dealer agreements, and outstanding follow-up items. Assemble supporting materials for management review.
• Develop and maintain procedures for recurring tasks, recommend process improvements, and cross-train on assigned duties to support service continuity during employee absences.

Essential Functions

• Maintain a healthy working relationship with employees of The Dutch Group and Sprint Mart
• Exhibit strong organizational and time management abilities
• Willingness to learn and adapt in a fast-paced environment
• Highly effective communication
• Ability to multi-task
• Prepare reports and presentations for use in management decision-making.
• Experience, skills, and abilities consistent with The Dutch Group’s core values

Experience & Education

• Bachelor’s degree in relevant field (preferred) or equivalent experience (additional coursework, training, or certification may be required).
• Availability to work all hours, weekends, and holidays, based on business needs.
• Must be at least 21 years old to be considered for this position.
• Bachelor's degree in marketing, business administration, or a related field.
• Proven experience in a marketing or administrative role is preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and marketing software/tools.
• Knowledge of social media platforms and digital marketing techniques.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Analytical mindset with the ability to interpret data and generate insights.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and a commitment to delivering high-quality work.
• Creative thinking and problem-solving abilities.