Fulfillment Associate

Job Responsibilities

• Reponsible for order review, processing, and dispatch;
• Monitor customer inquiries regarding order status in group chats and provide timely responses; verify, resolve, and follow up on any shipping exceptions reported by customers;
• Responsible for printing and matching warehouse shipping labels, picking lists, packing lists, and invoices;
• Monitor customer sales orders—particularly those subject to strict delivery timeframes—including tracking order transmission and outbound shipment status to ensure timely delivery;
• Collect warehouse operational data related to the client and prepare relevant reports.

Requirements

• Able to communicate effectively in Chinese for daily interactions;
• Proficient in computer operations (familiarity with WMS and ERP systems preferred); strong data analysis and statistical skills;
• Strong professional ethics and sense of responsibility; team-oriented mindset; ability to follow instructions and execute tasks effectively; proactive attitude; good physical health.

Pay: RM3,500.00 - RM4,500.00 per month

Application Question(s):

• Notice Period
• Expected Salary

Experience:

• Order fulfilment: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)

Work Location: In person