Fulfillment Associate

BIG BRANDS. BIG RETAILER. BIG OPPORTUNITY.

CUSTOMER SERVICE & OPERATIONS EXECUTIVE – AMAZON

Southend-on-Sea, Essex

Up to £35,000 DOE

ASAP Start

Know your way around Amazon Vendor Central? Love keeping orders moving, customers happy and operations running like clockwork?

You'll play a key role in managing the operational relationship with Amazon , working across multiple brands to ensure everything from product setup and pricing to order fulfilment and deliveries runs seamlessly.

THE ROLE

Be a key point of contact for Amazon, managing day-to-day operations through Vendor Central .

Manage product listings, pricing, purchase orders, ASNs and delivery schedules.

Process sales orders, stock allocations and invoices using ERP systems.

Work closely with logistics teams, warehouses and factories to keep deliveries on track.

Resolve order queries, maintain accurate customer data and keep operations moving.

Support other major retail accounts and the wider Sales and Operations teams.

WHAT YOU'LL BRING

Ideally 2–3 years' experience in wholesale customer service, retail operations or sales order management.

Experience using Amazon Vendor Central would be a major advantage.

Understanding of purchase orders, ASNs, stock management and delivery coordination .

Experience supporting major retailers or working within fashion, apparel or lifestyle wholesale.

Confident using Excel, ERP systems and customer portals .

If you understand retail operations, thrive on keeping things running smoothly and know your way around Amazon's vendor processes, we'd love to hear from you.

Apply now!

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