Fulfillment Center Associate

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Fulfillment Center Associate is responsible for processing and routing incoming and outgoing mail and coordinating customer/member mailings. Supports daily mailroom activities, including scanning, printing, shipping, and mail distribution. Performs other duties as assigned.

Key Accountabilities

• Receive, sort, process, and distribute incoming mail, packages, and shipments
• Scan claims, incoming mail, and other documents and route materials appropriately
• Complete scheduled mail runs and process outgoing mail and customer/member mailings
• Prepare outgoing shipments, including packaging materials and creating shipping labels

Required Qualifications

• High school diploma or equivalent
• Minimum of 1 year of relevant work experience

Skills and Abilities

• Previous mailroom, mailing operations, or print production experience
• Experience with Adobe applications and Microsoft Office, including Word and Excel
• Ability to lift and move items weighing more than 50 pounds
• Strong attention to detail, accuracy, and organizational skills
• Ability to operate or learn mailroom, scanning, shipping, and printing equipment
• Effective communication skills and ability to work independently and collaboratively

This position is an Office role, which requires an employee to work onsite at our Madison, WI office 5 days per week.

The full salary grade for this position is $34,100 - $48,200. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $34,100 - $42,210. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.