Fulfillment Coordinator

ProspectaMarketing is a results-driven digital marketing company specializing in helping dental practices attract new patients and grow their businesses profitably. Since 2003, we have provided customized marketing solutions including search engine optimization, paid search advertising, local listings and review management, website development, marketing strategy, and lead tracking.

Our approach combines marketing strategy, technology, data, and personalized client support to help dental practices improve their online visibility, generate qualified prospects, and measure marketing performance. We are committed to responsive service, innovation, accountability, and long-term client success.

As our business continues to grow, we are seeking a highly organized, proactive, and detail-oriented Fulfillment Coordinator to support client deliverables, project coordination, workflow management, and day-to-day operational activities.

Position Overview

The Fulfillment Coordinator plays an important role in ensuring that client requests, marketing deliverables, internal projects, and operational tasks are completed accurately, efficiently, and on schedule.

This position coordinates activities between clients, marketing specialists, technology teams, vendors, and management. The role requires strong organization, attention to detail, communication skills, and the ability to manage multiple projects and deadlines simultaneously.

The ideal candidate is proactive, dependable, customer-focused, and comfortable working in a fast-paced digital marketing environment where priorities can change and timely execution is essential.

Key Responsibilities

• Coordinate daily fulfillment activities for client marketing services and deliverables.
• Monitor project schedules, deadlines, deliverables, and outstanding client requests.
• Coordinate tasks between marketing, SEO, paid advertising, web development, customer support, and administrative teams.
• Track projects from initial request through completion.
• Communicate with clients regarding project status, timelines, required information, and deliverables.
• Review client requests and ensure they are properly documented and assigned to the appropriate team.
• Maintain accurate project records, client information, task lists, and operational documentation.
• Monitor workflow progress and proactively identify potential delays or issues.
• Follow up with internal team members and external partners to ensure deadlines are met.
• Assist with coordinating website updates, marketing materials, reports, campaigns, and other client deliverables.
• Review completed work for accuracy, completeness, and consistency before delivery when appropriate.
• Maintain organized digital files, spreadsheets, reports, and project documentation.
• Assist with client onboarding and the coordination of required information and materials.
• Track recurring client deliverables and ensure scheduled activities are completed on time.
• Support reporting and preparation of client-facing and internal operational materials.
• Coordinate with vendors, contractors, technology partners, and other service providers when necessary.
• Assist with resolving workflow issues, missing information, scheduling conflicts, and delivery delays.
• Help improve internal processes and workflows to increase efficiency and service quality.
• Maintain professional communication with clients and internal teams at all times.
• Protect confidential client and company information.
• Support special projects and administrative activities as assigned.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Marketing, Communications, Operations Management, or a related field is a plus.
• Previous experience in project coordination, operations, customer service, marketing, administration, account support, or a related field is preferred but not required.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and commitment to accuracy.
• Ability to coordinate multiple projects and deadlines simultaneously.
• Strong follow-up and task-management abilities.
• Proficiency with Microsoft Office, Google Workspace, spreadsheets, and business software.
• Ability to learn CRM, project management, marketing, and reporting platforms.
• Strong problem-solving and critical-thinking skills.
• Professional, dependable, and customer-focused attitude.
• Ability to work independently while collaborating effectively with a cross-functional team.
• Adaptability and willingness to learn new technologies, systems, and processes.

What We Offer

• Competitive compensation based on experience and qualifications.
• Stable employment with a consistent schedule.
• Paid training and structured onboarding.
• Professional and collaborative work environment.
• Opportunities for career advancement in operations, marketing, and client services.
• Exposure to digital marketing, SEO, paid advertising, website development, and client relationship management.
• Ongoing professional development and cross-functional learning opportunities.
• Opportunity to work with established dental practices across the United States and Canada.
• Supportive leadership and team-oriented culture.
• Opportunities to develop valuable project coordination and business operations skills.

Work Environment

This position operates primarily in a professional office environment with regular communication across multiple departments and with external clients and partners.

Daily responsibilities include coordinating projects, monitoring deadlines, communicating with clients, maintaining records, reviewing deliverables, preparing reports, and supporting internal workflows.

The role requires frequent computer use, strong attention to detail, excellent communication, and the ability to prioritize multiple assignments in a deadline-driven environment.

Why Join ProspectaMarketing?

At ProspectaMarketing, we believe successful client relationships are built through responsive communication, reliable execution, measurable results, and continuous improvement. Our mission is focused on helping dental practices attract new patients profitably while providing clients with personalized, results-oriented marketing support.

As a Fulfillment Coordinator, you will play an important role in making sure client needs are translated into organized workflows and completed deliverables. You will work across marketing, technology, client support, and operations while developing valuable experience in digital marketing and business coordination.

If you are organized, detail-oriented, proactive, and customer-focused, and enjoy coordinating projects and making sure things get done correctly and on time, we encourage you to apply for the Fulfillment Coordinator position at ProspectaMarketing.

Pay: $21.30 - $24.80 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: On the road