Fulfilment Manager-Secured Loan

Role Description Job Title Fulfilment Manager - Secured Loan

Business Unit Business Enhancement Unit

Reporting To Area Head - Digital Sales - Assets - Unsecured Loans & HL - DBC

Job Function and Role Type Sales, Individual Contributor

Version No 2.1

Job Purpose Generate business for Home Loans through internal channels like VRM, PBK, and digital platforms. Drive outbound business development via builders, brokers, connectors, and customer references.

Key Responsibilities Developing and Maintaining Relationships Develop relationships with VRM, PBK, and HNW clients.

Source channel feedback and ensure timely updates.

Focus on market and business development to achieve income targets.

Client Relationship Management Handle DST and DSA channels to meet targets.

Manage relationships with HDFC Ltd for business growth.

Coordinate marketing and sales activities with corporates and builders.

Product Penetration Increase product penetration to enhance relationship value.

Liaise with HDFC Ltd for loan approvals and disbursals.

Source open market business through referral models.

Productivity Achieve performance targets and cross-sell products.

Improve conversion rates on inbound business.

Enhance team productivity.

Education Graduate; Postgraduate preferred.

Certifications Sales and Influencing Skills, Banking Product & Process Knowledge, Communication.

Key Competencies Sales and influencing, communication, banking product knowledge, competition awareness, financial industry trends.

Major Stakeholders Customers, credit team, operations, internal and external bank channels, HLIC, ERGO.