Full-Time & Part-Time Scheduling Coordinator

Overview

Behind every successful security team is an organized operations unit ensuring every post is filled and every client is supported. As a Scheduling Coordinator with Paladin Security in Halifax, Nova Scotia, you will serve as a central point of contact for our Atlantic Operations team. You will handle the puzzle of workforce management: coordinating guard availability, dispatching coverage for open shifts, and maintaining smooth daily schedules across regional client sites.

If you excel at quick problem-solving, enjoy clear daily communication, and stay calm when plans change unexpectedly, this role offers an engaging, team-oriented workspace where your organizational skills directly impact daily business operations.

What Success Looks Like

Success in this role means maintaining full operational coverage across client sites while delivering clear, supportive communication to our security officers and leadership team.

In your day-to-day work, you will:

• Monitor operational rosters to track open shifts, time-off requests, and coverage needs in real time.
• Reach out to off-duty and casual team members to present available shifts and confirm roster changes.
• Provide clear updates to site leaders, clients, and security officers regarding schedule updates and arrival expectations.
• Log accurate availability records, shift acceptances, and scheduling updates in our management system.
• Work directly with operations leadership to address urgent staffing requests and unexpected absences quickly.

Over time, you will:

• Build reliable working relationships with guard staff across the region, encouraging high engagement and consistent shift fulfillment.
• Develop a deep understanding of site-specific security requirements to ensure compliant, qualified staffing assignments.
• Help track shift coverage trends to assist management in optimizing regional staffing plans.

Qualifications

Must-Have Requirements

• High School Diploma or equivalent (GED).
• Fluency in English with strong written and verbal communication skills.
• Experience providing professional customer service over the phone and in person.
• Demonstrated ability to stay calm, focused, and polite during fast-paced or unexpected situations.
• Strong organizational skills with the ability to manage competing priorities accurately.
• Basic computer proficiency and comfort learning scheduling software.

Nice-to-Have Qualifications

• Previous experience in workforce scheduling, dispatching, or administrative logistics.
• Prior experience working in the security, healthcare, or service industries.

Pay & Schedule Information

Hourly Rate: $19.50 per hour

Employment Types: Full-time and part-time positions available.

Shift Availability: Because security operates around the clock, shifts fall into the following operational windows:

• Day Shift: 7:00 AM – 3:00 PM
• Evening Shift: 3:00 PM – 11:00 PM
• Overnight Shift: 11:00 PM – 7:00 AM

Why Join Paladin Security?

Paladin Security is proud to be certified as a Great Place to Work. We focus on internal development, inclusive teamwork, and practical support for our employees.

• Financial Flexibility: Access daily pay options to receive earned wages when you need them.
• Career Growth: We actively promote from within, offering clear pathways into operational management and leadership.
• Collaborative Environment: Work alongside dedicated professionals in a supportive, team-focused atmosphere.

Apply Today

If you are an organized, dependable communicator who enjoys keeping operations moving forward, we encourage you to apply. We welcome qualified candidates and provide accommodations throughout the hiring process upon request.